BT Business fail

BT logo, reads "you're ready to go"

Not ready: BT failed to provide phone or broadband

BT Business just failed to move my phone and broadband on the moving date. What a useless service. I am now without remote back up.

In June 2010 I blogged about how we set up the remote back-up system and why it is important to back up remotely in the event that the unthinkable happens. And now, because of BT’s incompetence, I don’t have that working. I could lose everything in the next few days. Continue reading

Remote back-up

Macbook Prop, screen and serverBacking up is something journalists rarely take seriously. But we produce magazines for clients so having back-ups for if – is that when? – things go wring is vital. Today I set up a remote back-up with our three main office Macs mirrored on a machine at my parents house.

When I say “I” it’s a bit like the Royal “we”. I pay a local firm of Mac experts – Logo Systems in Greenwich – for IT support Their Paul Richardson came up with the plan after I exhausted commercial data back-up schemes and found them too inflexible – they only back up your data, not systems. Continue reading

Tech no no

This morning a power cut brought down the servers, preventing me from posting my early morning news to the content management system (CMS) of the websites for which I write.

But that is nothing compared with the technical no-no yesterday.

A woman sent an explicit and personal email meant for her boyfriend to me by mistake. Continue reading

Coping strategy

I had a bath this morning. I doubt I am any cleaner than the extensive soap and flannel body wash I had standing on one leg each day since I left hospital after my anterior cruciate ligament (ACL) knee operation on Monday. But I feel completely different.

And how you feel is vital. When you have an injury, illness or something else that knocks you back – especially as a freelance, potentially alone for long periods – you need a strategy to cope. Continue reading

Mac attack

One of our Macbook hard drives died this morning, coming on top of all my technical problems earlier.

The Macbook is now in the Mac hospital in Greenwich, otherwise known as Logo Systems (link opens new window). These are great guys who have helped me out when I’ve had water poured down mine, and all sorts.

Continue reading